Jumpseat Research Asset

The Jumpseat Difference

World Class Human Factors Research

Jumpseat Research delivers human-centered insights that optimize cognitive performance, drive mission success, and accelerate technology adoption. Our expertise spans military and commercial applications, ensuring advanced technologies, human-autonomous systems, and decision aids integrate seamlessly into complex operational environments.

We work directly with real users in real-world conditions, identifying cognitive bottlenecks, optimizing workflows, and refining system interactions. Through hands-on studies, simulation-based testing, and field research, we uncover critical insights that make technology more intuitive, effective, and mission-ready.

Led by PhD-level experts and tested in world-class facilities, our work transforms complex data into actionable insights — ensuring technology not only works, but works for the people who rely on it.

Jumpseat Research isn’t just about usability; we shape the future of human-technology collaboration.

WORLD CLASS RESEARCH IN
A WORLD CLASS FACILITY
IN AUSTIN, TX

Asset

Areas of Research

automotive
aerospace
aviation
rail

safety-critical environments
workflow analysis
power
gas

hardware/software medical devices
electronic health records (EHRs)
pre-market usability testing
hospital environments

test & measurement
distributed I/O
automated testing
computer vision

Software as a Medical Device (SaMD)
home healthcare
fitness tracking
wearables

enterprise resource planning (ERP)
B2B software/hardware
stockout detection
workflow apps

wealth management software
secure participant data
investing platforms
banking apps

app/site information architecture
iterative design research
B2C software/hardware
persona development

OUR AFFILIATIONS

WE ARE LOOKING FOR WORLD CLASS RESEARCHERS

A brilliant solution to the wrong problem can be worse than no solution at all: solve the correct problem.

- Don Norman