About Us

MISSION STATEMENT

Deliver exceptional user & human factors research to save our clients 100x and empower people through tech.

CORE VALUES

  • Professional
  • Courteous
  • Humble
  • Curious
  • Focused

OUR NAME AND LOGO

Like the pioneers of the Human Factors discipline who rode in jump seats behind pilots, we like to observe things. Ineffective, inefficient, and cumbersome technologies keep us up at night, while our curiosity drives us to get to the root of the human-technology problem. Our Ph.D. researchers have industry experience, giving us the tools and motivation needed to deliver enjoyable, effective, and safe experiences.

Today, innovation is happening all around us. At Jumpseat, we pride ourselves in keeping a finger on the pulse of the ever-changing tech landscape, while taking a measured approach to recommendations; not tech for tech’s sake, but tech for people’s sake. 

OUR APPROACH

Our proven process is guaranteed to address your specific research needs, and ensures that you will learn many new things along the way. Join us for your study and bring your stakeholders to see the power of quality Human Factors in action!

Jumpseat Research melds scientific rigor with creative thinking, utilizing industry standard tools and cutting-edge equipment to surpass user expectations and deliver exceptional experiences. Committed to fostering an environment that values collaboration, strategic innovation, and excellence, Jumpseat Research thrives in the ever-evolving landscape of user experience.

We pride ourselves on delivering exceptional experiences for everyone who walks through our doors. Whether your team joins in person or remotely, stakeholders and participants will be treated with the utmost respect. Our offices and usability labs, designed in collaboration with a professional architect, seamlessly blend tradition with cutting-edge technologies.

WHY DOES THIS MATTER TO YOU?

Our promise is to save you time, resources, and costs while ensuring your technology reaches users swiftly and effectively by predicting pitfalls during implementation. This results in a 100x savings in design and development.

Let’s discuss how we can help you achieve your strategic objectives and propel your business to new heights. Contact us today to schedule a consultation and discover the Jumpseat Research difference!