Services

ENGAGEMENT SCENERIOS

EXPERTISE

Outsource Human Factors expertise to our team

OVERFLOW

Temporarily extend your in-house Human Factors research team

THIRD PARTY

Remove internal bias with double-blind testing

IDEATION

Let us explore, test, and refine your game-changing idea

CUSTOMIZE

Every engagement is different – how can we help?

THE JUMPSEAT PROCESS

Discovery

Schedule a call to discuss your situation and how our expert team can help.

Proposal

We will follow up to share how our proposed research plan meets your needs.

Research

Expert research in world-class labs customized to your business needs and timelines.

Analysis

PhD researchers utilizing a host of analytical methods and tools for data-driven results.

Presentation

Executive summary and detailed findings delivered by our professional researcher or your team.

Service

Support continues to ensure user-friendly implementation of design recommendations.

RESEARCH TOOLS

Full-service UI/UX with a PhD-level Human Factors researcher

Use Errors / Product Quality / Therapeutic Failure (FDA)

Behavioral Observation and Analysis/Sequencing

Usability / Iterative Design Testing

World-class labs

Hierarchical Task Analysis

Cognitive Task Analysis

Workload Assessments

Critical Path Analysis

Link Analysis

Cluster Analysis

Card Sorting / Mental Models

Ergonomic Assessment

Heuristic Evaluations

Environmental/Organizational Analysis

Root Cause Analysis

Failure Mode and Effects Analysis; FMEA

Persona Development

Eye Tracking

Full-service UI/UX with a PhD-level Human Factors researcher
Use Errors / Product Quality / Therapeutic Failure (FDA)
Behavioral Observation and Analysis/Sequencing
Usability / Iterative Design Testing
World-class labs
Hierarchical Task Analysis
Cognitive Task Analysis
Workload Assessments
Critical Path Analysis
Link Analysis
Cluster Analysis
Card Sorting / Mental Models
Ergonomic Assessment
Heuristic Evaluations
Environmental/Organizational Analysis
Root Cause Analysis
Failure Mode and Effects Analysis; FMEA
Persona Development

Eye Tracking